Frequently Asked Questions
Everything you need to know about remote home renovation and building.
Getting Started
Common questions from absentee homeowners and expats starting their renovation journey.
Yes! Our platform is specifically designed for absentee homeowners. We provide live camera feeds, daily photo updates, real-time progress tracking, and direct communication with contractors and project managers. Many clients successfully manage complete renovations from different countries.
Most residential properties qualify for our services. We work with single-family homes, condos, townhouses, and investment properties. Our team conducts a free property assessment to determine feasibility and create a customized management plan.
Unlike traditional contractors, we provide end-to-end project management, escrow payment protection, 24/7 monitoring, independent quality inspections, and a single point of accountability. Our platform eliminates the risks and uncertainties of remote construction management.
Process & Management
Understanding how remote renovation management actually works.
Our process includes: 1) Project intake and consultation, 2) Contractor matching and vetting, 3) On-site visit and detailed proposal, 4) Contract execution and escrow setup, 5) Construction with milestone tracking, 6) Independent inspections, 7) Project completion and final approval.
You'll have a dedicated project manager who serves as your single point of contact. They coordinate with contractors, handle daily communications, manage timelines, and ensure quality standards. You'll also have direct access to our customer success team.
Our local project managers handle all permit applications and coordinate with municipal inspectors. We ensure all work meets local building codes and manage the inspection schedule to avoid delays. You'll receive updates on all permit and inspection activities.
Payments & Security
Protecting your investment with milestone-based payments and escrow protection.
Our escrow system holds all payments until work is completed and approved. Payments are released only after you approve milestone deliverables through photo/video documentation and independent inspections. This eliminates the risk of paying for incomplete work.
If work doesn't meet standards, payments remain in escrow until issues are resolved. We work with contractors to address concerns, and if necessary, we can replace contractors while maintaining project continuity. Your satisfaction is required before any payment release.
We require no upfront fees for our platform services. For construction costs, we typically recommend funding escrow accounts for each major milestone (usually 3-4 phases). This protects both you and the contractor while ensuring steady project progress.
Quality Control & Communication
How we ensure quality workmanship and keep you informed from thousands of miles away.
We use multiple verification methods: daily photo/video updates, live camera feeds, independent quality inspections at each milestone, AI-powered progress monitoring, and detailed documentation. Our quality standards often exceed traditional on-site supervision.
Our 24/7 monitoring system immediately alerts our emergency response team for urgent issues. We have protocols for handling emergencies, including direct contractor contact, local project manager dispatch, and immediate client notification with action plans.
You'll receive daily photo updates, weekly progress reports, and real-time notifications for major milestones. Our platform provides a live dashboard where you can view progress, communicate with your team, and access all project documentation anytime.
Costs & Timeline
Understanding investment and timeframes for remote renovation management.
Our platform fee is typically 8-12% of the total project cost, which includes all project management, monitoring, quality control, and payment protection services. This fee is often offset by the savings from avoiding cost overruns and delays common in traditional projects.
Timeline depends on project scope, but our remote management typically delivers projects 15-20% faster than traditional methods due to better coordination, proactive issue resolution, and continuous monitoring. Most major renovations complete within 3-6 months.
Our platform fee covers all remote management services. The only additional costs are the actual construction materials and labor, which are competitively bid through our contractor network. We provide transparent pricing with no hidden fees.
Locations & Eligibility
Where RemoteBuilder operates and who we serve best.
We currently serve major metropolitan areas across the United States, with expanding coverage in key markets. Our network includes licensed contractors in over 50 cities. Contact us to confirm service availability in your specific location.
Absolutely! We specialize in helping international clients manage US property renovations. We handle time zone coordination, provide detailed documentation for your records, and ensure seamless communication regardless of your location.
Still Have Questions?
Our team is here to help you understand how RemoteBuilder can work for your specific project.
🔒 Secure platform • No upfront fees • Free project assessment